How to reach HearHere for account, subscription, scan, archive, and privacy help.

Updated March 25, 2026

HearHere is a cultural discovery and spoken-guide app for museums, landmarks, historic places, and city walks. If you need help, write to us with enough context so we can reproduce the issue quickly.

Support email: [email protected]

Operator: North Egg Services LLC

Use this inbox for:

• account access
• subscriptions
• restore purchases
• scan issues
• generated guide issues
• privacy questions
• data deletion requests
• general support

What to include:

• the email address you use to sign in
• your device model
• your iOS version
• your app version
• what you expected to happen